Aura / Here to help
Help & care.
From the silk to the small print.
A little clarity, all in one place.
01 / The material
The silk
What is the mask made from?
The Aura mask is made with 22 momme mulberry silk.
Take a closer look at the maskWhat does momme mean?
Momme describes the weight of silk fabric, rather than its thread count. Aura uses 22 momme mulberry silk.
How should I care for my mask?
Follow the mask’s care label. If you have a question about washing, drying or storing your mask, ask us about care.
Which colours can I choose?
Pearl Blush, Rose Quartz, Navy, Black.
Find your shade02 / The proportions
The fit
How does the mask fasten?
How can I find my fit?
Take a closer look at the wrap and its fastening, or contact us for help with the fit.
Explore the fit Ask a question03 / The next steps
Ordering
How much is the mask?
Silk sleep mask £55.00.
Choose your colourWhere can I find delivery information?
We aim to dispatch orders within one working day, Monday to Friday, excluding UK bank holidays.
Standard UK delivery typically takes two to four working days after dispatch, giving an estimated total of three to five working days. International delivery times vary by destination. Delivery charges are shown at checkout, and we send tracking details when available after dispatch. These are estimates, not guaranteed arrival dates.
Read the shipping policyCan I return a mask?
Changed your mind? Tell us within 14 days of receiving your order, then send the mask back within 14 days of telling us. Return postage is yours to cover, and we’ll email the return address once you’re in touch.
If a mask arrives faulty or not as described, your legal rights still apply.
Read the returns policy Ask us to start a returnHow do I ask about an order?
Include your order number, if you have one, and a short description of your question.
Get in touchA little more detail, a little less wondering.
Still have a question?